Standard Delivery


Available in England, Wales & Scotland

(3-5 working Days)

Standard Items £4.99

Fragile Items £7.50

Oversize Items £8.99

(Free for orders over £100)

Express Delivery


Next day for orders placed before 3pm
(Mon-Fri) delivered the next working day


Saturday Delivery


All orders placed before 3pm on Friday will be delivered on the following Saturday.

Orders < £300 - £9.95

Orders > £300 - £24.99 

Pallet Delivery 


Certain items in our catalogue need to be sent via pallet (i.e. large fragile urns, columns, trees) and these are subject to extra charges

Standard - £39.99

(free over £400)

Express - £49.99

Scottish Highlands, Offshore Islands, Channel Islands & Northern Ireland

Scottish Highland addresses are classified as the following postcodes (AB36-38, AB55-56, FK17-21, HS, IV, KA27-28, KW, PA20-49,

PA60-79, PH17-50, TR23-25, ZE)


Scottish Highlands £59.99

Northern Ireland £79.99

Click & Collect


We have 15 collection partners across the UK where you can click & collect your order.


International Delivery


We can dispatch orders internationally, including to EU and non-EU addresses. You can find out more on our international below.

What couriers do you use?

We use a variety of couriers to ship your goods depending on their size and value. We use the following nationwide carriers: Hermes, DPD, DHL, Yodel, Amazon & DX Delivery. If your order is sufficiently large that it requires a pallet we use a company called Translink Express Logistics.

How long does delivery take?

Our standard delivery takes 3-5 working days for orders in the UK Mainland. Orders to UK islands and Northern Ireland can take a day or so long and international order times are variable by country. We also offer a next day service which is subject to our daily cut off time

Do I need to sign for my order?

Our orders are sent by a variety of couriers and services which have different options and requirements. If your order is sufficiently large to require a pallet delivery then you will need to be present to sign for and accept the goods. For all other orders we send via nationwide couriers who offer a variety of options to help you if you can't be in to sign for an order i.e. delay to a different date, leave in a safe place or leave with a neighbour. Once your order has been shipped you will be sent an email from the courier it has been sent with detailing these options.

Do you offer a Click & Collect?

We do offer a click & collect serivce from our partner stores Whittingtons, there is a small £2 fee for each order sent to a store to cover picking, packing and logistical requirements of the order. All orders are picked in our central distribution depot and shipped to the local store you have chosen so please note it can take up to 1 week for your order to arrive at your collection point

Shipping Glass Items

If you are ordering glass items for an event please ensure that you have left plenty of time to get the goods to you. Due to the fragile nature of these items, it is inevitable that breakages will occasionally occur during transit. We are always happy to replace damaged items free of charge, but you must ensure that you give us reasonable chance to do this.

Couriers & Tracking

In order to provide the best service across the UK & Worldwide for our varied mix of products and sizes, we use a variety of different couriers. We currently use

  • Amazon Shipping
  • Hermes
  • DPD
  • DHL
  • Yodel
  • Tuffnells
  • Translink Express

note: this list however is not exhaustive and may be subject to change When your order is despatched we pass over your email and mobile phone number if provided to allow the couriers to update you with tracking details. As such you should receive an email and tracking info from the relevant courier. You can also find this information on your order history online


Click and Collect

Orders can be collected free of charge from our North Leicester Distribution Centre or Click & Collect Partners.

If you would like to Click & Collect your order just place you order online and select collection from the relevant location when you are checking out.

We visit our Click & Collect partners once a week on the day shown at each location, so may have to wait up until a week for your order to reach its collection point. You need to place your order before 3pm on the Last Order Day in order for it to be picked, packed and delivery to the branch for the relevant delivery day

LocationLast Order DayDelivery DayAddressOpening Times
Birmingham MondayWednesday
  Units 20-21 Gravelly Industrial Park
West Midlands, B24 8HZ
Mon-Fri 5am-3pm
Sat 5am-12
Bournemouth WednesdayFriday
  Unit 12, Avon Trading Park, Reid Street
Dorset, BH23 2BT
Mon-Sat 8am-4pm
Bristol WednesdayFriday
  Chapel Street
St. Philips Marsh
Bristol, BS2 0UH
Mon-Fri 5.30am-4pm
Sat 5.30am-12
Sun 10am-3pm
Cardiff ThursdayMonday
  Bessemer Road
CF11 8BA
Mon-Fri 6am-4pm
Sat 6am-10am
Sun 10am-2pm
Glasgow ThursdayMonday
  16 Siemens Place
Blochairn Industrial Estate
G21 2BN
Mon-Fri 5am-1pm
Sat 6am-12noon
Sun 9am-3pm
Hayes FridayTuesday
  Unit 2, Clayton Road
Alpha Estate
Hayes, Middlesex
Mon-Fri 9am-5pm
Sat 9am-1pm
Sun 9am-4pm
Lavenders of London FridayTuesday
  Unit 12, The Metro Centre
St John's Rd
Mon-Fri 8am-4.30pm
Sat 8am-1pm
Sun 10am-3pm
Leicester MondayWednesday
  90 Commercial Square
Freemans Common
Leicester, LE2 7SR
Mon-Fri 6am-4pm
Sat 6am-2pm
Sun 10am-2pm
Liverpool FridayTuesday
  25 Electric Avenue
Liverpool Food Hub
Merseyside, L11 0EN
Mon-Fri 5am-1pm
Lordswood TuesdayThursday
  Regent Business Centre
Revenge Road
Kent, ME5 8UD
Mon-Fri 8am-4.30pm
Sat 8am-1pm
Sun 10am-3pm
Norwich WednesdayFriday
  7 Frensham Road
Sweet Briar Industrial Estate
Norwich, NR3 2BT
Mon-Fri 9am-5pm
Sat 9am-13pm
Sun 10am-2pm
Nottingham TuesdayThursday
  Victoria Parkway
Nottingham, NG4 2PA
Mon-Fri 9am-5pm
Sat&Sun 10am-4pm
Rothley, Leicestershire Every DayEvery Day
  UK Shopping Mall
Loughborough Road
Rothley, LE7 7NL
Mon-Fri 9am-5pm
Sheffield TuesdayThursday
  South Yorks Produce Centre
Parkway Drive
Sheffield, S9 4WN
Mon-Fri 5am-3pm
Sat 5am-12:30pm
Sun 10am-2pm
Waltham Cross TuesdayThursday
  Eleanor Trade Centre
Trust Road
Waltham Cross
Hertfordshire, EN8 7HF
Mon-Fri 7am-5pm
Sat 8am-2pm
Sun 10am-3pm
Please note we cannot guarantee a delivery time frame for collection orders. If you want to know the quickest time to receive an order at your local depot, please phone

International Delivery

Available for all countries listed below on our Small & Standard Items. Pallet & Overseas items are only sent by quotation only. We can delivery to countries other that those listed below if you get in touch first.

DestinationPriceBasket Value
Ireland £9.95 Per £200 Basket Value
France, Germany, Netherlands, Luxembourg, Belgium £9.95 Per £200 Basket Value
Denmark, Austria £11.99 Per £200 Basket Value
Italy, Czech Republic, Slokavia, Spain £15.95 Per £200 Basket Value
Finland, Hungary, Poland, Slovenia, Sweden, Estonia, Portugal, Bulgaria £24.99 Per £200 Basket Value
Latvia, Romania, Crotia, Lithuania, Greece £36.00 Per £200 Basket Value